Phoenix Hotel, London
Only an individual having booked through Booking.com and remained in the property in question can write an assessment. Allowing united states know that our reviews come from real visitors, like you. Who safer to tell other people in regards to the no-cost break fast, friendly staff, or quiet area than some body who’s remained within property before?
We want that share your story, the great plus the bad. All we ask is that you follow various quick guidelines.
We think review contributions and home answers will emphasize a wide range of viewpoint and experiences, that are crucial in aiding friends make well-informed choices about locations to remain.
Efforts to Booking.com tend to be a reflection of this dedication of our guests and properties, and addressed aided by the utmost respect.
Whether negative or good, we are going to post every comment completely and also as quickly as you possibly can, provided the principles are met. We will provide transparency on the condition of presented content.
We are going to use the same recommendations and criteria for all user-generated content along with the residential property replies to that content.
We'll allow the efforts to talk for themselves, and we also won’t end up being the judge of truth. Booking.com’s role is the fact that of a distributor of comments from both visitor and property.
Directions and criteria for Reviews
These directions and requirements seek to keep the content on Booking.com relevant and family-friendly without limiting phrase of powerful views. They are also appropriate regardless of the sentiment of remark.
Contributions must be travel associated. More helpful contributions tend to be detailed and help others make better decisions. Kindly do not include private, governmental, honest, or religious discourse. Marketing content would be removed and dilemmas regarding Booking.com’s solutions should-be routed to our Customer Service or Accommodation provider teams.
Efforts is appropriate for an international audience. Please stay away from profanity or attempts to approximate profanity with imaginative spelling, in virtually any language. Reviews and news such as 'hate speech', discriminatory remarks, threats, intimately specific remarks, assault, in addition to promotion of unlawful activity are not allowed.
All content ought to be real and special into visitor. Reviews tend to be best when they are initial and unbiased. Your share must be yours. Booking.com residential property partners cannot publish for friends or offer bonuses in return for reviews. Attempts to reduce the score of a competitor by distributing a poor review will not be accepted.
Respect the privacy of other individuals. Booking.com is likely to make an effort to obscure mail addresses, phone figures, web site details, social media marketing records, and comparable details.
The opinions indicated in contributions are those of Booking.com consumers and properties and not of Booking.com. Booking.com will not accept duty or liability for just about any reviews or reactions. Booking.com is a distributor (without having any responsibility to validate) and never a publisher of the feedback and reactions.